- Survey, analyze and collect customer business requirements; consult process and optimal solutions based on VnResource's HRM Pro/EBM Pro software products.
- Set up, configure and deploy software according to customer requirements.
- Train and guide customers to effectively use the software system.
- Support customers in the warranty/maintenance phase, handle arising problems and propose solutions.
- Collaborate closely with project, development, technical, and customer service teams to ensure smooth project handover.
- Create project documents, deployment plans, and report progress to management and clients.
- Participate in testing new features before official release.

- University/College degree in IT, MIS, Business Administration or related fields.
- Experience or knowledge in deploying business management software (HRM/ERP/Payroll...) is an advantage.
- Proficient in problem analysis, able to consult clients on business processes and software features.
- Basic knowledge of SQL Server and .NET is preferred.
- Good communication, presentation, and teamwork skills.
- High sense of responsibility, willingness to learn and adapt.
- Able to read and understand English documents.