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Executive Floor Supervisor - Giám sát tầng cao cấp

KHÁCH SẠN MOVENPICK HÀ NỘI - Công ty Cổ Phần Roxy Việt Nam

Hạn nộp: Hết hạn

Chi tiết thông tin tuyển dụng "Executive Floor Supervisor - Giám sát tầng cao cấp"

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Hà Nội

Mô tả công việc

• Grow and motivate team members through capability development.

• Work closely with the Restaurant and Kitchen departments to prepare food and drinks for the Executive Floor dining room. Make sure food is always ready before serving time every day.

• Understand thoroughly and adhere to the Hotel's policies and procedure, which include credit policies and cash handling responsibility.

• Check, receive and handover the accuracy of the cash float, guest VAT invoice, miscellaneous vouchers.... To sign for it in the control book and fully responsible for it during the shift.

• Ensure daily posting of F&B bills, telephone bills, business center bills, etc. are posted into the Front Office computer system.

• Greets all the guests in the courteous and friendly manner

• Assigns rooms for arriving guests. Special attention is given to Accor Members, VIP guests, repeat guest with special request.

• Extend a personal service to the guests, and assist them in all their requirements

• Ensure all check out guest folio and account's copies are accompanied by supporting documents, bills, invoices, etc.

• Receive and hold in safe custody all cash payments made by guests till the account is rendered.

• Ensure that all Executive guest information and billing instructions received from reception/reservation are completed

• Maintain complete knowledge of all food & beverage services, outlets and hotel services/features

• Be fully conversant with hotel fire & life safety/emergency procedures

• Perform other reasonable duties assigned by the Management of the Hotel

Yêu cầu công việc

• Diploma in Tourism/Hospitality Management

• Minimum 1 year of relevant experience

• Excellent reading, writing and oral proficiency in English language. Fluently Vietnamese

• Good communication and customer contact skills

• Service oriented with an eye for details

• Ability to work effectively and contribute in a team

• Self-motivated and energetic

• Must be well-presented and professionally groomed at all times

Quyền lợi được hưởng

• Employee benefit card offering discounted rates in Accor Hotels worldwide
• Develop your talent through learning programs by Academy Accor
• Opportunity to grow within your property and across the world
• Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Accor Sustainability

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Giới thiệu

KHÁCH SẠN MOVENPICK HÀ NỘI - Công ty Cổ Phần Roxy Việt Nam

Movenpick Hotel Hanoi

Whatever your reason for visiting Hanoi, Movenpick Hotel Hanoi is the perfect venue for an exhilarating and exciting break away. The true local flavors and culture of Hanoi are yours with a stay at Movenpick Hotel Hanoi, located just 1.2 km from the famous Old Quarter.

Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Movenpick Hotel Hanoi. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Hanoi can be assisted with taxi, car hire and shuttle services available.

Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundromat, dry cleaning service and laundry service offered at Movenpick Hotel Hanoi. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the Movenpick Hotel Hanoi. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas. Rooms at Movenpick Hotel Hanoi are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. Some rooms have cable TV to keep guests entertained. You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging. Dining and things to do. Wake up with no worries at Movenpick Hotel Hanoi, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar, nightclub and casino for some in-house nighttime fun. Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night. Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Movenpick Hotel Hanoi has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the massage, steam room, spa and sauna. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Stay wet and wild with fun family water activities like diving. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops. Around the property. Venture outside the hotel and explore Hanoi. Learn about the city's art history with a day at Vietnam Museum of Ethnology located 4.9 km away, where you can see collections by famous artists.

Quy mô

Từ 101 - 500 nhân viên Nhân viên

Địa chỉ

83A Lý Thường Kiệt, Hoàn Kiếm, Hà Nội

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