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Overall Position Purpose:
The main purpose of this position is to provide clerical, technical, and patron -facing support to ensure a welcoming, organized, and resource-rich environment for students and faculty. This role assists with day-to-day circulation, resource maintenance, student supervision, and promotional activities.
Responsibility:
- All VAIS employees are required to carry out their duties diligently at all times
- All duties must be carried out in accordance with relevant laws, regulations and Company policies.
- Supervisors have an additional responsibility to ensure satisfactory work performance and compliance with these policies from their team members.
Key Performance Areas:
1. Circulation & Patron Services
- Manage the circulation of library materials, including check-in, check-out, reservations, renewals, and overdue follow-up.
- Register library users, maintain accurate patron records, and assist students and staff in locating appropriate print and digital resources.
2. Collection Management & Organization
- Assist with cataloguing, processing, labelling, shelving, inventory, and weeding of library materials.
- Maintain an organized collection, inspect and repair damaged items, and process newly acquired books and learning resources.
3. Student & Staff Support
- Support students and teachers in using library resources, databases, and digital tools for learning and research.
- Supervise students to ensure a safe, orderly, and positive library environment, in accordance with school policies.
4. Library Programs & Technology Support
- Assist with library lessons, reading initiatives, displays, and other library events to promote reading and resource use.
- Provide basic technical support for library equipment and digital resources, and assist with scheduling and library statistics.
5. Administration & General Operations
- Maintain an inviting, organized, and functional library environment.
- Provide administrative and operational support to the Head of Library and collaborate with library team members to ensure the smooth and effective operation of library services and activities.
- Assist with administrative tasks, support student helpers or volunteers, and undertake other duties as assigned by the Head of Library.
- Perform other administrative and operational duties across the school, beyond regular library responsibilities, as assigned by the Supervisor.

Selection Criteria: Qualifications, Knowledge and Skills
1. Education & Experience
- Bachelor's degree in English, International Relations, Library Science, or a related field.
- Previous library or customer service experience is preferred. Fresh graduates are welcome to apply.
2. Essential Skills
- Fluent and natural English communication skills in listening, speaking, reading, and writing.
- Proficiency in Microsoft Office and Google Workspace, with the ability to learn new digital tools.
- Strong interpersonal skills, patience, and a service-oriented attitude when working with students and staff.
- Ability to work independently and collaboratively.
3. Professional Knowledge
- Basic knowledge of library operations, information resources, and online research is an advantage. Library-specific knowledge and procedures can be learned through training.
4. Personal Attributes
- Honest, responsible, proactive, cooperative, and eager to learn.
- Demonstrates a genuine commitment to long-term employment and professional development.